Affinity — Affiniti indeksi | GRP.uz
MissionOpinionsTerminologyCalculator

Terminology

A marketing and media glossary: definitions with examples from Uzbekistan’s market practice.

GRPGross Rating PointTV

In plain words: How many ad views did we get in total if we add up all the airings?

Total campaign rating — the sum of ratings across all ad placements. Shows total contact volume without counting repeat views.

3 placements: 5% + 7% + 4% → GRP = 16. One person may have seen the ad three times — this is not 16% unique reach.
Факт: телеаудиторию в Узбекистане с 2018 года измеряет пиплметровая панель Kantar Research.
TRPTarget Rating PointTV

In plain words: How many of those ad views actually reached the right audience?

Rating among the target audience. What matters is not how many people saw the ad, but how many were the right ones.

Baby food ads are measured by TRP among mothers 25–40, not by GRP among the general population.
ReachReachAll channels

In plain words: How many people saw the ad at least once?

Share of unique individuals from the target audience who saw the ad at least once. In % or thousands.

Reach 60% with a target audience of 1M = 600,000 unique contacts.
FrequencyFrequencyAll channels

In plain words: How many times did the average person see the ad?

Average number of ad contacts per person. GRP ÷ Reach = Frequency.

GRP 200 / Reach 40% → Frequency = 5. Each person reached saw the ad 5 times.
CPMCost Per MilleTV / Digital

In plain words: How much does it cost to show an ad to a thousand people?

Cost per 1,000 contacts. The universal metric for comparing channels by price.

Budget 5,000,000 UZS, 2,500,000 impressions → CPM = 2,000 UZS.
CTRClick-Through RateDigital

In plain words: What share of people who saw the ad clicked on it?

% of users who clicked the ad out of those who saw it. Measures engagement.

10,000 impressions, 150 clicks → CTR = 1.5%. Average banner CTR: 0.1–0.3%.
CPACost Per ActionDigital

In plain words: How much does one purchase or sign-up from ads cost?

Cost of one target action — a purchase, sign-up, or lead. The core performance advertising metric.

Budget 1,000,000 UZS, 50 leads → CPA = 20,000 UZS per lead.
ROASReturn on Ad SpendDigital

In plain words: How much money does each dollar spent on ads bring back?

Revenue per unit of ad spend. ROAS = Revenue ÷ Budget × 100%.

Budget 2M UZS, revenue 10M UZS → ROAS = 500%. For every 1 UZS in ads — 5 UZS in revenue.
SOVShare of VoiceAll channels

In plain words: How visible is the brand's advertising compared to competitors?

A brand's share of advertising presence in its category. SOV above market share → growth.

All banks spent 10B on TV. You spent 2B → SOV = 20%.
AffinityAffinity IndexTV / Research

In plain words: Does the channel's audience actually fit your brand?

How closely a channel or programme audience matches the brand's target audience. Affinity > 100 — better than average.

Target audience — men 25–44. Sports channel Affinity = 180 → audience is twice as male as average TV.
ViewabilityAd ViewabilityDigital

In plain words: Was the ad really visible on screen, not off-screen?

% of impressions where the ad was within the screen's visible area. IAB standard: 50% of banner area visible for ≥1 second.

Viewability below 50% — money goes below the fold. Good benchmark: 70%+.
OTSOpportunity To SeeOOH

In plain words: How many people could have seen a billboard or banner outdoors?

Number of potential contacts with outdoor advertising during a placement period.

Billboard: 50,000 vehicles/day × 30 days = 1,500,000 OTS. Potential, not guaranteed.
Brand EquityBrand EquityStrategy

In plain words: How much is the brand name itself worth in shoppers' eyes?

The total value of a brand in consumers' perception — awareness, associations, loyalty, and perceived quality.

Nike vs. generic sneakers: same production cost, different price. The difference is Brand Equity.
Customer JourneyCustomer JourneyUX

In plain words: What path does a person take from first thought of buying to buying again?

All touchpoints a buyer has with a brand from first awareness through repeat purchase and recommendation.

Banner → website → reviews → cart → email → repeat purchase — that's a Customer Journey.
Conversion RateConversion RatePerformance

In plain words: What share of visitors did what you wanted them to do?

The percentage of users who completed a target action out of all who had the opportunity to do so.

500 website visitors, 25 purchases → Conversion Rate = 5%.
PositioningPositioningStrategy

In plain words: How should people remember your brand compared to competitors?

A brand's place in the target audience's mind relative to competitors — how the brand wants to be perceived.

Volvo = safety. BMW = driving pleasure. Different positioning in the same market segment.
SegmentationSegmentationStrategy

In plain words: How do you split customers into groups to talk to each one differently?

Dividing a market or audience into groups with shared characteristics for more targeted marketing.

A bank segments clients into students, young families, and businesses — offering different products to each.
NPSNet Promoter ScoreResearch

In plain words: Would your customers recommend you to their friends?

A metric for willingness to recommend a brand. Promoters (9–10) minus Detractors (0–6). Range: −100 to +100.

Promoters 60% − Detractors 10% → NPS = 50. Above 50 is excellent.
Content MarketingContent MarketingDigital

In plain words: How do you attract customers with useful content instead of direct ads?

Creating and distributing useful content to attract an audience — without directly advertising a product.

A bank runs a YouTube channel about personal finance. Views → trust → customers.
FunnelMarketing FunnelStrategy

In plain words: How do people move step by step from discovering a brand to buying?

A model of the customer path from awareness (top of funnel) to purchase (bottom). Each stage has its own metrics.

Awareness → Interest → Consideration → Purchase. People drop off at each stage — marketing's job is to minimise drop-off.
Market ShareMarket ShareResearch

In plain words: What share of all sales in the category goes to your brand?

The percentage of a brand's sales out of the total market volume in a category. A key competitive position indicator.

Shampoo market in UZ — 100 bn UZS. Brand sold 12 bn → Market Share = 12%.
LTVCustomer Lifetime ValuePerformance

In plain words: How much profit will one customer bring over their whole time with you?

The projected total profit from one customer over their entire relationship with the company. Changes acquisition budget decisions.

Customer pays 50,000 UZS/month, stays 24 months → LTV = 1,200,000 UZS. If acquisition costs 300,000 — it's profitable.
ESOVExcess Share of VoiceResearch

In plain words: Is your advertising louder than your market share?

The amount by which a brand's share of voice (SOV) exceeds its market share. The best-evidenced predictor of growth: brands with positive ESOV grow, while those with negative ESOV lose market share (IPA, Binet & Field research).

Market share 10%, share of voice 16% → ESOV = +6. All else being equal, this delivers roughly +0.5% of market share per year.
SoSShare of SearchDigital

In plain words: How often is your brand searched for compared to competitors?

A brand's share of branded search queries within total category searches. It predicts market share 6–12 months ahead and can be measured for free via Google Trends.

Out of 100K smartphone searches in a month, 18K are for your brand → Share of Search = 18%. Sustained growth in this metric foreshadows sales growth.
Reach 3+Effective ReachTV

In plain words: How many people saw the ad enough times for it to work?

The share of the audience exposed to an ad at least the effective number of times (typically three or more). A single contact rarely builds brand memory, so campaigns should be planned against Reach 3+, not Reach 1+.

Reach 1+ = 70%, but Reach 3+ = 32% → the campaign pushed only a third of the audience to effective frequency.
iROASIncrementalityDigital

In plain words: How many sales came from the ads and wouldn't have happened anyway?

The sales uplift created by advertising versus a no-advertising scenario (a controlled test with a holdout group). It separates a channel's true effect from sales that would have happened anyway.

Retargeting reports an 800% ROAS, but a holdout test shows iROAS of 110% → the channel generates almost no new sales.
MERMarketing Efficiency RatioResearch

In plain words: How much revenue does every unit of the whole marketing budget bring?

Total company revenue divided by total marketing spend for the period. A blunt but honest top-down metric: one number instead of attribution debates between channels.

Revenue of 4 billion UZS, marketing spend of 500 million UZS → MER = 8. If the budget grows while MER falls, returns are diminishing.
LTV:CACLTV to CAC RatioResearch

In plain words: Does what a customer later brings in pay back the cost of getting them?

The ratio of customer lifetime value (LTV) to customer acquisition cost (CAC). It shows whether growth pays off: below 3, acquisition eats into profit.

A customer brings in 1.8 million UZS over two years and costs 450K UZS to acquire → LTV:CAC = 4, growth can be accelerated.
APMAttention MetricsDigital

In plain words: How many seconds did a person actually look at the ad?

Seconds of active attention to an ad instead of formal viewability. Two seconds of genuine attention build more brand memory than ten seconds of a visible but ignored impression.

Two placements at the same CPM: 0.8 sec of attention versus 2.5 sec → the second is three times more effective for recall at the same price.
WearoutCreative WearoutTV

In plain words: When does an ad wear out and need to be replaced?

The point at which a creative burns out: additional exposures stop adding effect and start irritating the audience. Tracked through response and recognition trends.

The ad's CTR dropped from 1.2% to 0.8% (down 30% from peak) at the same reach → the creative has worn out and needs rotation.
Brand LiftBrand LiftResearch

In plain words: How much did the ad boost awareness and desire to buy?

The uplift in awareness, ad recall or purchase intent measured by surveys before and after a campaign. The only way to assess the effect of reach-driven advertising without a direct response.

Before the campaign, 22% of respondents knew the brand; after, 31% → Brand Lift in awareness of +9 pp.