Systemic Change Starts with Dialogue — GRP.uz
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Interview

Systemic Change Starts with Dialogue

27 May 2026

TL;DR≈ 2 min

Uzbekistan can become a regional technology and intellectual hub in marketing — but only through systematic practices, specialized education, and its own standards, not by copying foreign models.

  • The transitional period generates excessive copying instead of unique strategies: companies apply ready-made Western frameworks without adaptation and lose competitive identity.
  • The Tashkent signage case exposed the absence of dialogue mechanisms between regulators and entrepreneurs — decisions made without consultation erode trust on both sides.
  • Uzum and Artel are already integrating data-driven marketing and AI, demonstrating that the local market can adopt advanced practices without waiting for external conditions.
Who it helps: Marketing educators, mid-size business entrepreneurs, officials responsible for the regulatory environmentWhat to apply: Identify three unique elements of your market that no foreign framework covers — those will be the foundation of your own strategy instead of another round of copying.

Umid Yakubov — Lecturer in Marketing and PR at UJMC, Executive Producer of the International Press Club.


Does the market work systematically?

It is premature to speak of fully systemic marketing in Uzbekistan. The industry is in a transitional period: a significant proportion of players continue to operate on inertia, using outdated approaches. There is a stark gap between the capital's market and the regions, as well as excessive copying of both local and foreign practices instead of developing unique strategies.


Where are the main pain points?

The situation is further complicated by the absence of quality analytics, monitoring, and in-depth audience research. A paradoxical situation has emerged in the digital market: despite an acute shortage of quality inventory, competition remains high, leading to unjustified price increases. As a result, consumers are exhibiting "advertising fatigue" from monotonous and weak content.


Are the "rules of the game" transparent?

The question of transparent "rules of the game" and the effectiveness of business–government interaction remains open. A vivid example of how far the industry still is from desired standards was the recent signage case in Tashkent, which exposed the absence of unified and clear communication mechanisms between the regulator and entrepreneurs.


What should social responsibility look like?

Most companies mistakenly interpret CSR exclusively as philanthropy or sponsorship of cultural events. However, the modern CSR model presupposes a much deeper integration of social values into business processes.

Corporate social responsibility (CSR) in the country is still felt only partially — the market is just beginning to embrace it.


What can Uzbekistan offer the world?

Despite existing challenges, Uzbekistan's intellectual capital positions the country to claim a role as a strong player in the Central Asian region and the Turkic world. This is supported by the active development of the IT sector and a high level of foreign language proficiency among young people.


Can the market adopt new approaches on its own?

The process of adopting advanced methodologies has already been initiated by national technology leaders such as Uzum and Artel. These companies are actively integrating:


Why discuss this more widely?

For the market to become truly mature, the current format of discussions in narrow circles must evolve into a large-scale public and professional dialogue. Marketing and PR issues need to be elevated to the level of conferences, major media outlets, and the discussion must involve government bodies, educational institutions, and young people.


Conclusion

Today, Uzbekistan's marketing industry is on the rise. With a transition to systematic practices, investment in specialized education, and the development of its own standards, the country has every chance of becoming a regional technology and intellectual hub.
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